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Store services

  • Click & Collect
  • Styling Services
  • Returns & Exchanges
  • Made For You
  • Heal's Café

How to find us...

The Heal's Building
196 Tottenham Court Road

Phone: 020 7636 1666

Heal's Tottenham Court Road store will temporarily close on Tuesday 23rd March at 4pm.It is located opposite Goodge Street tube station, equidistant from Tottenham Court Road and Warren Street tube stations.

The nearest NCP car park is on Cleveland Street. Local street-parking is available only on Sundays.

How To Find Us

The Heal's Building
196 Tottenham Court Road

Phone: 020 7636 1666

Nearest Tube Station: Goodge Street

Parking: The nearest NCP car park is on Cleveland Street. Local street-parking is available only on Sundays.

Opening Hours

  • Monday 12-7
  • Tuesday 12-7
  • Wednesday 12-7
  • Thursday 12-7
  • Friday 12-7
  • Saturday 12-7
  • Sunday 12-6

For your convenience and to enhance your shopping experience, we are offering private scheduled consultations between 11am and 12pm before the showroom opens. If you’d like to book a private consultation you can do so here

Store Reopening Information

Tottenham Court Road store is now open with strict social distancing measures in place. This includes sanitising stations, a restriction on the number of people allowed in the store at any time and a one-way system.

To help protect you even further, all customer toilets will be closed and unavailable for use. Similarly, we will not be accepting any new Click & Collect orders.

The Ambrose Café and customer toilets are now open.


More than a store

Our Tottenham Court Road location is much more than a store. It’s also home to our Interior Planning Service, a beautiful café, and plenty of inspiration for your home.


The Ambrose Cafe

The Ambrose Cafe Is Now Open

The Ambrose Café is situated on the first floor and is the perfect all day destination to grab a bite to eat, to catch up on your emails, or to enjoy cocktails with friends.


London Terrariums

London Terrariums

Terrariums are the best way to bring a little bit of nature inside your home, with very little maintenance. Workshops also available


Interior Planning Service

Interior Planning Service

Whether you’re renovating your entire home or simply looking to refresh a room, our Interior Planning Service is here to help.


Brand Showrooms

We are proud to give the following brands a dedicated space in our flagship store so you can fully immerse yourself in brands leading the future of design.

About the building

Eight years after first opening in Rathbone Place in 1810, Heal’s moved into Tottenham Court Road in 1818, where it has proudly remained for 200 years.

The Heal's Building

In 1919, Cecil Brewer - the cousin and best friend of Sir Ambrose Heal - designed a new home for Heal’s. It was a modern build for modern times and saw the installation of the iconic Cecil Brewer staircase. A few years later in 1937, Sir Edward Maufe added an impressive southern extension which included a multi-storey Lenscrete vertical window, inspired by his design for Guildford Cathedral.


Cecil Brewer Staircase

The iconic Cecil Brewer Staircase, known as the most photographed staircase in London, was installed in 1917. It was designed by Cecil Brewer, Ambrose Heal’s cousin and best friend, and it spirals up the three floors of our flagship. A bespoke Bocci chandelier was added in 2013.

The Heal's Cat

The Heal’s cat, which can still be found on the Cecil Brewer staircase in the store, has become something of an icon. In the 1920s, it was just another item for sale. When it was sold for £40, Sir Ambrose wrote to the customer cancelling the sale and placed a card on the cat saying, "Heal's Mascot. Not for Sale".