Store services

  • Click & Collect
  • Styling Services
  • Returns & Exchanges
  • Made For You
  • Heal's Café

How to find us...

The Heal's Building
196 Tottenham Court Road

Phone: 020 7636 1666

Heal's Tottenham Court Road store is located opposite Goodge Street tube station, equidistant from Tottenham Court Road and Warren Street tube stations.

The nearest NCP car park is on Cleveland Street. Local street-parking is available only on Sundays.

Store Information

More than simply a store, our historic flagship building is a landmark of London’s west end. The centre point of the capitals premier furniture street, Heal’s Tottenham Court Road is just a short walk from bustling Oxford Street, making it the perfect stop for some designer retail therapy.

First opened in 1854, our flagship store offers 42,000 square feet of retail space over three floors. The ultimate destination for designer furniture, lighting and homewares, the building plays host to dedicated design showrooms for Ligne Roset, Porada and Vitra as well as our in-store services such as Made for You furniture and a bespoke Interior Planning Service

Current Store Opening Hours
  • Monday 10.00 - 19.00
  • Tuesday 10.00 - 19.00
  • Wednesday 10.00 - 19.00
  • Thursday 10.00 - 20.00
  • Friday 10.00 - 19.00
  • Saturday 10.00 - 19.00
  • Sunday 12.00 - 18.00


Our Tottenham Court Road location is much more than a store. It’s also home to our Interior Planning Service, a beautiful café, and plenty of inspiration for your home.

We gave London Live an exclusive tour of our flagship store, complete with a guide to the best pieces from two styling experts: Hannah Simmons, a freelance interior stylist, and Nicola Meighan, our very own interior planner who offers design advice to Heal’s customers.


The Ambrose Cafe

The Ambrose Cafe

The Ambrose Café is situated on the first floor and is the perfect all day destination to grab a bite to eat, to catch up on your emails, or to enjoy cocktails with friends.


Inspiration & Ideas

Inspiration & Ideas

Our store is full of inspiring ideas to help you furnish your home. Our experts will be able to guide you through our entire collection, from statement lighting to designer dinnerware.

Contact us

Vitra Showroom

Vitra Showroom

Our store is home to the largest dedicated Vitra space in the UK and features an extensive Colour and Material Library, Lounge Chair Atelier and exclusive new Vitra collections.


About the building

Eight years after first opening in Rathbone Place in 1810, Heal’s moved into Tottenham Court Road in 1818, where it has proudly remained for 200 years.


In 1919, Cecil Brewer - the cousin and best friend of Sir Ambrose Heal - designed a new home for Heal’s. It was a modern build for modern times and saw the installation of the iconic Cecil Brewer staircase. A few years later in 1937, Sir Edward Maufe added an impressive southern extension which included a multi-storey Lenscrete vertical window, inspired by his design for Guildford Cathedral.



The iconic Cecil Brewer Staircase, known as the most photographed staircase in London, was installed in 1917. It was designed by Cecil Brewer, Ambrose Heal’s cousin and best friend, and it spirals up the three floors of our flagship. A bespoke Bocci chandelier was added in 2013.


The Heal’s cat, which can still be found on the Cecil Brewer staircase in the store, has become something of an icon. In the 1920s, it was just another item for sale. When it was sold for £40, Sir Ambrose wrote to the customer cancelling the sale and placed a card on the cat saying, "Heal's Mascot. Not for Sale".

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