TCR Private Consultations TCR Private Consultations

Store services

  • Click & Collect
  • Styling Services
  • Returns & Exchanges
  • Made For You
  • Heal's Café

How to find us...

The Heal's Building
196 Tottenham Court Road

Phone: 020 7636 1666

Heal's Tottenham Court Road store will temporarily close on Tuesday 23rd March at 4pm.It is located opposite Goodge Street tube station, equidistant from Tottenham Court Road and Warren Street tube stations.

The nearest NCP car park is on Cleveland Street. Local street-parking is available only on Sundays.

How To Find Us

The Heal's Building
196 Tottenham Court Road

Phone: 020 7636 1666

Nearest Tube Station: Goodge Street

Parking: The nearest NCP car park is on Cleveland Street. Local street-parking is available only on Sundays.

Tottenham Court Road is now open!

Opening Hours

  • Monday- 11-7
  • Tuesday- 11-7
  • Wednesday- 11-7
  • Thursday- 11-7
  • Friday- 11-7
  • Saturday- 11-7
  • Sunday- 12-6

The toilets and Ambrose cafe are now open.

For your convenience and to enhance your shopping experience, we are offering private scheduled consultations. One of our design consultants will greet you and help you shop throughout the store. Book your private consultation here

For those who prefer to shop in the comfort of their home, our teams are still available for Virtual Consultations and phone queries every day. Our specialist Design Consultants can remotely walk you through our flagship store on Tottenham Court Road. We can do everything from shopping for accessories and lighting, to showing you in detail the design and comfort features of our furniture range. To book a virtual consultation click here

Coronavirus Information

Whilst most Coronavirus legal restrictions have now been lifted we continue to operate with caution to minimise the risk of transmission to our customers and staff. We want all customers to feel safe and comfortable so would ask all to respect any guidelines that we work with in our stores.


More than a store

Our flagship is open and our our design consultants are on hand to offer advice and continue their personal and expert service. We offer virtual consultations for all your shopping needs and our interior planning service is available for larger projects.


Ambrose Cafe

Ambrose Cafe Now Open

The Ambrose Cafe is the perfect spot for coffee, lunch or an after work cocktail. Booking not required.


Brookmans by Smallbones

Brookmans by Smallbones

Influenced by its heritage and led by creative innovation that is central to its design and making process, Brookmans' kitchens are crafted using premium materials and designed to suit your home.


Interior Planning Service

Interior Planning Service

Whether you’re renovating your entire home or simply looking to refresh a room, our Interior Planning Service are here to help. Consultations can now be booked virtually with our expert designers.


Brand Showrooms

We are proud to give the following brands a dedicated space in our flagship store so you can fully immerse yourself in brands leading the future of design.

About the building

Eight years after first opening in Rathbone Place in 1810, Heal’s moved into Tottenham Court Road in 1818, where it has proudly remained for 200 years.

The Heal's Building

In 1919, Cecil Brewer - the cousin and best friend of Sir Ambrose Heal - designed a new home for Heal’s. It was a modern build for modern times and saw the installation of the iconic Cecil Brewer staircase. A few years later in 1937, Sir Edward Maufe added an impressive southern extension which included a multi-storey Lenscrete vertical window, inspired by his design for Guildford Cathedral.


Cecil Brewer Staircase

The iconic Cecil Brewer Staircase, known as the most photographed staircase in London, was installed in 1917. It was designed by Cecil Brewer, Ambrose Heal’s cousin and best friend, and it spirals up the three floors of our flagship. A bespoke Bocci chandelier was added in 2013.

The Heal's Cat

The Heal’s cat, which can still be found on the Cecil Brewer staircase in the store, has become something of an icon. In the 1920s, it was just another item for sale. When it was sold for £40, Sir Ambrose wrote to the customer cancelling the sale and placed a card on the cat saying, "Heal's Mascot. Not for Sale".