0333 212 1915 | [email protected]

Heal’s flagship store has stood at 196 Tottenham Court Road for two centuries.
Now experience our dedicated team of product experts from the comfort of your home.

Be your question about furniture, lighting or homewares, we have an expert to help you find what you need online or offline.

Heal's Livechat

Heal’s Livechat


Looking for advice choosing the right design for your home? Wish you could get a closer look at an item you like? Heal’s Livechat connects you instantly with in-store advisors, ready to assist you.

Through Heal’s Livechat they can send you recommendations, photos and videos direct from our stores, bringing you the help you need, when you need it.

If you want to come in-store before you purchase, tell us on Livechat and we’ll make sure everything’s ready for you when you come in.

Ready to shop with an in-store advisor? Just click the orange button at the bottom right of this page and choose your department to begin.


Call an Expert


Sometimes it's quicker to talk to someone.

Whether you have a question about furniture, lighting, fabrics, rugs or homewares, we have someone to help you find what you need, either online or offline. We have a dedicated team of Product Experts from our online team ready to help with technical product advice to interior styling queries.

Call us on 0333 212 1915 choosing Option 1


Email: [email protected].

Our Expert Team



Meet the team

With decades of experience in interiors and design, our our team are experts in contemporary design, dedicated to finding you the perfect piece for your home.
Tom Lightbown - Ecommerce Product Expert

Tom Lightbown
Online Product Expert

“How you choose to decorate your home is an intimate reflection on your personality. For this reason, I love the quirky yet classic design of the Type 75 Lamp 3rd Edition, by Anglepoise in an ongoing collaboration with Paul Smith. The strong primary colours combined with industrial lighting make this an instant design icon.”

Simona Stankeviciute - Vitra Specialist at Tottenham Court Road Store

Simona Stankeviciute
Vitra Specialist

“I love Vitra’s dedication to producing ground-breaking design. Their products and design museum in Weil am Rhein are truly inspiring and we aim to emulate their work in our Tottenham Court Road store. The classic designs by Ray & Charles Eames are still iconic, especially The Eames Lounge Chair.”

Syed Abedin - Sofas & Upholstery Expert

Syed Abedin
Sofas & Upholstery Expert

“Heal's has remained at the head of the design curve for 200 years. I love the clean lines and soft seat of the Matera Sofa, one of our newest additions to our range of Heal’s Sofas. You can find me and our complete range of sofas on the 1st floor of our Tottenham Court Road Store.”