Paul Smith Storyteller Natural Reed Diffuser

• To get the best from your diffuser, there’s a few tips and tricks to keep in mind. Carefully open the bottle containing the liquid and slowly pour its entire contents into the glass vessel. Next, place the collar on top and insert the reeds. You might find that it takes up to 24 hours for the reeds to fully absorb the fragrance. For best scent diffusion, place in a room with good air circulation and try turning the reeds every now and then. Speaking of which, be mindful not to place your diffuser near the edges of surfaces (and keep it away from wagging tails and little ones). When it’s time to reuse the vessel, avoid using the dishwasher. Instead, wash in warm soapy water.
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We use DPD courier service for most of our orders. Once they've picked up your order from us, we'll send you a tracking link by email. They offer a one-hour slot and the opportunity to switch it if not convenient.  

You can read more about our delivery services here. 

We offer hassle-free returns and all online parcel orders can be returned within 14 days of delivery, regardless of reason. 

Contact us on cservices@heals.com to arrange your return. All orders can be returned to any of our stores. 

For more details, you can read our returns policy here.