DRS Operations Assistant - DRS (Full -time)
Job Details
The Role: DRS Operations Assistant
Location: High Wycombe
Department: DRS
Contract Type: Permanent
Hours of Work: Full-time, Monday to Friday
About Heal’s
For over 200 years, Heal's has been at the forefront of exceptional furniture and home design. Founded in 1810 as a family of skilled bed-makers, we've played a defining role in shaping some of the world's most influential design movements—from the Arts and Crafts movement and Bauhaus Modernism to the iconic Scandinavian style.
Today, our passion for timeless, contemporary design remains as strong as ever. As the Home of Design since 1810, we continue to champion our founding values of Good Design, Well Made, and Honest Craftsmanship, curating beautifully designed furniture and home accessories that inspire and stand the test of time.
At Heal's, we're proud of our heritage, but we're equally excited about the future. We're looking for people who share our passion for quality, creativity, and delivering an exceptional customer experience to help shape the next chapter of our story.
About the role
As a Heal's DRS Operations Assistant, you will play an important role in helping to elevate the service we provide to our customers. You will support improvements in first-time delivery success rates, stock flow and administrative accuracy, while helping to ensure the smooth running of inbound and outbound deliveries.
Working closely with the Heal's and DRS teams, you will provide say-to day operational and administrative support to help maintain an efficient and customer-focused service.
What you will bring
The ideal candidate will demonstrate:
- Previous adminsitration experience
- Excellent written and verbal communication skills
- Strong organisational and time management skills
- Previous service delivery experience
- Experience using Microsoft NAV (desirable)
- The ability to prioritise tasks and manage competing demands
- The confidence to use their own initiative and influence others
- Excellent attention to detail
- A proactive and organised approach to their work
To apply, please send your CV with a covering letter.